IMPORT AND EXPORT
We work with businesses large and small to import from China or export to China. Our team help you build a plan, implement your existing plan to get product from China or get your premium Australian product into the hands of the Chinese consumer.
The hot topic is “how do I sell my Premium Australia product (or service) to the Chinese consumer?”
We work with clients who have Premium Australian products and help them at various stages of exporting to China;
- Business Analysis
- Market Entry Strategies
- Marketing Testing and Evaluation
- Pilot Programs
- Chinese Quarantine and Customs Processes
- Compliance Testing
- Project Planning and Management
No matter what stage you are at in your mission to export to China, we can work with you to provide the professional service you need to conduct your exporting goals in a streamlined and professional manner, so that you minimise risk, increase efficiency and thereby improve the likelihood of success.
Lower your total cost of ownership (TCO) and meanwhile improve your return on investment (ROI) so that you can not only sell to the Chinese consumer right now, but you can sell year-on-year in a sustainable manner and reduce the headaches commonly experienced with selling to China.
Whether you are importing or exporting, there is always the need to ensure quality. In traditional China sourcing models, you will implement Quality Control throughout your sourcing activities.
It is no different when exporting to China. We work with you on the China side to ensure your premium Australian product is received on the China side as per you and your client’s expectations i.e. quality.
We have a team of professionals experienced in Quality Control in specific industries but also capable of performing QC across many other industry sectors.
We have the on-the-ground know-how and cultural understandings and language skills to go onsite and perform QC for your business. We will work with you and your Australian team to implement the QC processes to ensure the product you are ordering is manufactured and shipped according to your QC expectations.
If you have a specific technical requirement in your QC expectations, such as lab testing or a testing process that requires expert knowledge and experience, we will bring in the resources needed and manage that process.
Our goal is to reduce your overall costs but deliver a transparent QC service that is professional, efficient and cost-effective.
Don’t be caught the day before shipping, being told from afar your order has not passed QC. Do not be left sitting in your Australian office thinking your on-the-ground Chinese QC staff actually have your best interests at heart.
Why trust MBH Consulting more so than a Chinese QC service provider?
- We are an Australian team
- We understand Aussie standards and expectations
- We only work for Australian clients
- We don’t take back-door commissions or payments from Chinese manufacturers
- We are professional
- We are organised
- We are efficient
- We are transparent and honest and an ethical service provider
If you are sourcing from China or selling your Aussie products (or services) to China, there are trade shows you may be considering attending or you already attend on a regular basis. We work with you to represent your business. Perhaps you need on-the-ground staff to run your booth at a trade show, we help to recruit or recommend resources.
Alternatively, you need help setting up the booth i.e. getting signage prepared in the weeks prior to your arrival in-country. Perhaps you need a team that goes where you need when you need to represent your business at trade shows. We will help you as much or as little as you need.
There are myriad of options for how you can sell online in China. There are the big e-commerce stores like TMALL and JD and several others. Smaller e-commerce sites or the option of creating your own. Other options may look like using a hybrid of online marketing to sell offline, known as O2O (Online to Offline). If that isn’t enough to think about, there are various ways you may need to consider, to be seen as innovative, in order to stand out.
Chinese consumers have the world’s highest adoption of mobile technology, and they use it well.E-Commerce in China is big business. Chinese consumers can buy practically anything using their smartphones. Because shipping and logistics infrastructure is so robust in China, the Chinese consumer often has the same or next day delivery for online purchases.
We have 20 years of IT experience and 9 years of China experience. We understand how mobile technology is used in China. We understand how to set up, configure and run many of the bigger China E-Commerce platforms, or how to create your own and operate it.
We use formal project management methodologies, in our case PRINCE2 project methodology. Why, because it’s important to structure scopes of work with a plan.
As a client you want to have deliverables defined, you want to know what the payment schedules and milestones and KPI’s are, you want to know what is happening through daily, weekly or monthly summary reports, throughout a scope of work.
Prince2 project management methodologies give you all of this and more.
Do not worry, we are practical and will scale the use of formality to suit the scale of work. Simply put, we are organised, we like to follow plans and we are accountable to our clients – that is you! We want to see measurable results and Project Management is necessary to achieve those expectations.
What is Relationship Managment? We manage the business relationships you have on-the-ground in China. Again, what does that practically mean?
You may have a Chinese business partner, we can meet with them and communicate with them on-the-ground in China.
We represent your interests.
You have new or existing distributors, we will meet with them, talk to them, engage with the Chinese side of your business to ensure there communication and trust.
You may have an office with staff on-the-ground in China, we can manage those teams at various levels and report back to you. You may wish for us to work with the onsite Chinese manager, or you may require us to be the onsite manager and manage the team of staff.
We manage the relationships you have on-the-ground in China so that you do not need to manage those relationships from afar.